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FREQUENTLY ASKED QUESTIONS

Your ORM FAQs Answered!

  • What makes ORM's coffee machines stand out from the rest?

    ORM's coffee machines are state-of-the-art, incorporating cutting-edge technology and precision engineering. They are designed to deliver a consistently exceptional coffee experience, ensuring that each cup meets the highest standards of quality and flavor.

  • How can I place an order for ORM's coffee products and services?

    Ordering from ORM is easy and convenient. If your a New Customer? Simply reach out to us first. If your an existing customer? Use our user-friendly customer ordering app, available for download on both Android and iOS platforms. The app allows you to browse our product catalog, place orders, and track deliveries seamlessly.

  • What industries does ORM cater to with its complete coffee solutions?

    ORM proudly serves a diverse range of industries, including but not limited to hospitality, corporate offices, retail, and healthcare. Our customized solutions are designed to meet the unique coffee needs of any business.

  • Does ORM provide maintenance services for its coffee machines?

    Absolutely! ORM offers comprehensive maintenance services to ensure that your coffee machines operate at peak performance. Our skilled technicians are ready to address any issues promptly, keeping your coffee experience smooth and uninterrupted.

  • Can ORM assist with staff training for operating the coffee machines?

    Yes, we understand the importance of proper training. ORM provides thorough staff training programs to ensure that your team is well-versed in operating and maintaining our coffee machines, guaranteeing a consistent and high-quality coffee output.

  • Is the customer ordering app secure for online transactions?

    Yes, the security of your online transactions is a top priority for ORM. Our customer ordering app employs advanced encryption technology to safeguard your personal and financial information, providing a secure and worry-free ordering experience.

  • What types of coffee products does ORM offer?

    ORM offers a wide range of coffee products, including premium coffee beans, ground coffee, and specialty blends. We also provide a selection of accessories and supplies to enhance your overall coffee experience.

  • How quickly can I expect delivery after placing an order?

    ORM is committed to prompt and efficient deliveries. The delivery time may vary depending on your location, but our goal is to ensure that you receive your coffee supplies in a timely manner. You can track the status of your order through our customer ordering app.

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